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Where: DoubleTree by Hilton Hotel Phoenix Tempe (Map)
Date: Friday, Oct. 26, 2018 (Add to calendar)
Time: 8:30 a.m. – 3:30 p.m.
Cost: Complimentary
Info: Continental breakfast and lunch included. Complimentary parking.


Registration is closed

Thank you to all who attended this year's one-day summit, a complimentary event covering a wide variety of topics that benefit our limited-income community.

Attendees discovered the latest updates and information on assistance programs, services, community outreach opportunities and more. See session highlights for keynotes and breakout sessions below:

Keynote – Successful Results of Advocating ... Arizona Receives Increased Funding

Ed Rissing, Coalition for Affordable Energy for All, will highlight efforts that resulted in Congress not only voting to keep the U.S. Low Income Home Energy Assistance (LIHEAP) program, but also to increase funding. Historically, Arizona has not received our fair share of the LIHEAP funds, but through these efforts have received a $6.2 million increase for AZ for federal FY18 – this amounts to a 28.7% increase in funding to serve those in need. This General Session topic will demonstrate the value and power of LEAD – Leverage, Educate, Advocate, Deliver!

Keynote – Positively Resilient

In his dynamic keynote, Buck Davis draws from evidence-based research on positive emotions and resiliency while sharing his own insights as to how to remain centered and retain perspective, even when anxiety, burnout, cynicism, self-doubt and exhaustion threaten to turn motivation on its ear.

Energy Efficiency — Fun While Learning Solutions to Reduce Energy Bills

During a fun interactive session like none other, community partners will gain practical knowledge related to energy efficiency. This presentation will focus on a wide range of no/low-cost ways to save money by reducing energy use throughout the home.

Success at the Federal Level — How Will Arizona Ensure Increased Funds are 100% Expended?

Learn about the criticality for Arizona to spend our full allocation of Low Income Home Energy Assistance Program utility assistance and the Weatherization Assistance Program funds. A panel of agency partners will share models and ideas to help you manage funds, increase outreach efforts, implement new pilots and more to ensure funds are 100% expended, and your communities are well served.

Beyond the Buzz

Community Home Repair of Arizona partners with several utility providers that serve to meet critical needs of low-income and vulnerable members of the community. Gain insight into how these partnerships go beyond the donor and recipient.

Ultimate Balancing Act: A Healthy Work/Life Balance

Manage your work/life with tips on exercising, nutrition, self-care, and stress management to get your life in balance.

We All Win with Partnerships

Learn how service partnerships create a welcoming environment where community members may benefit from multiple services at one location.

Utility Expo

Whether you interact with only one or many utilities, this expo offers you the opportunity to ask questions, get to know your utility representative, and learn more about programs/services to lower utility costs.


For additional questions, please contact a utility representative:

  • Lori Lewis, APS: (602) 371-7077
  • Kari Woodward, ED3: (520) 424-9021
  • Beth Huerta, GWR: (520) 257-3900
  • Bonnie Temme, SRP: (602) 236-9915
  • Norma Gutierrez, SWG: (602) 395-4703
  • Nikole White, TEP: (928) 681-8977
  • Phil Byrum, UES: (928) 226-2240

The Venue

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See what past attendees had to say

"Thank you so much for providing the AZUP Summit for those of us who work with low income families. Understanding your dedication to these families is a credit to all of the utility services and to those who work for your companies. The workshops provided educational opportunities for me — and gave me some tips to take back to my families. It is also a bonus that training opportunities are available for my families. I must tell you that I have only heard good things about the customer service representatives who are helpful and compassionate. Thank you again for this opportunity." – Karen

"AZUP provided a wealth of information and was a great place to network. Thanks..." – Tammy

"I appreciate the collaboration of the utilities in Arizona, providing such a great learning and networking opportunity for all of us serving vulnerable utility customers. This year's AZUP was great. Thank you!" – Cynthia

"I look forward to attending the AZUP Summit every year because 1) I leave empowered with the best and most current information about all Arizona utilities and 2) I get to meet and network with other professionals who are serving the needs of low income families. Thank you for hosting this great information conference. Please know you are valued and appreciated." – Jan

"Thank you for hosting the Second AZUP Summit. It was a welcome respite for my staff to enjoy a nice venue, interesting presenters and a day away from the office!" – Janet


Photos from previous years

Congressman Franks speaking at the 2016 AZUP Summit/></a>

<a href=Attendees at the 2016 AZUP Summit

Arizona Utility Partners mission statement

Arizona Utility Partners work collaboratively to share the expertise of our industries for the benefit of the communities we serve. We agree that by working as a united coalition, we can more effectively assist our community partners and customers in understanding how our companies operate and how they can tap into the resources we provide.